Five minutes here and you can send a cash-out request that clears the first time: which documents to upload, how long the review runs, what the limits are, and what to do when a request comes back rejected.
A withdrawal on dhaka7 is a request, not an instant transfer. You name an amount, it goes through a short review, and then the money leaves for your wallet. Knowing the limits in advance saves you one rejected attempt.
| Rule | Value |
|---|---|
| Smallest withdrawal you can request | ৳500 |
| Most you can take out in a day | ৳230,000 |
| Normal processing time | 35 minutes |
| First withdrawal, while documents are checked | up to 6 hours |
| Smallest deposit that counts | ৳400 |
| Bonus turnover before cash-out | 22× |
| Document review after upload | 2 hours |
Two of those numbers decide most outcomes. The floor is ৳500 per request, so a smaller figure never reaches the queue. The ceiling is ৳230,000 in a single day on a standard account.
Bonus money works differently. If you took the 180% welcome offer up to ৳16,500, the bonus and the deposit behind it carry a 22× turnover requirement. Finish that first, or the request will sit in review and come back to you unpaid.
Players who climb the VIP ladder get a taller ceiling. Silver raises the daily cap to ৳440,000, and Black Diamond takes it to ৳5,800,000 with a personal manager attached.
The cashier sits inside your account, so sign in first. If you are not registered yet, the whole flow starts on the register page; if you are registered but signed out, open the login page and come back when the dashboard loads.
Open the cashier
Log in, tap the wallet icon and choose Withdraw. The screen shows your withdrawable balance, which is your cash plus any bonus you have already turned over.
Pick the wallet or bank
bKash, Nagad, Rocket or Bank Transfer. Use an account registered in your own name, because the reviewer matches it against your documents and sends back anything that does not line up.
Type the amount
Anything from ৳500 up to the daily cap of ৳230,000. The screen repeats the figure and the balance you will keep after it clears.
Confirm and submit
Check the last four digits of the wallet number on the confirmation screen, then send it. A reference number appears on screen and in your transaction list, so keep it.
Let the review clear
A normal request lands in about 35 minutes. Your first one can take up to 6 hours, because the documents behind it are being checked for the first time.
The transaction list shows Pending, Approved or Rejected next to every request. Pending is not a fault. It means your request is in the queue, and it will move without you doing anything else.
Identity checks are the reason most first withdrawals slow down. Do this on the day you register rather than the day you need money, and the delay disappears.
One document is enough, as long as the name matches the name on your dhaka7 account.
Open your profile, go to Verification, pick the document type, then photograph it inside the page instead of attaching an old gallery photo. Live capture keeps the edges straight.
Four things decide whether a photo passes:
Review runs about 2 hours. Your first cash-out can take up to 6 hours from request to wallet while those documents are being checked. After that, normal requests clear in about 35 minutes. Stuck in review? Sign in and open Live Chat with your reference number.
Documents are used to match your name to your account and for nothing else. They stay attached to your profile, they are not shown to other players, and a support agent opens them only during a verification check. Ask Live Chat to delete an old copy after a re-upload and the file is removed from the active record.
All four channels work on the same clock and the same limits. What changes is how you confirm the payment, so pick the one you already use every day.
Bank Transfer is the slower one in practice on public holidays, because the receiving branch has its own cut-off. If you need the money the same evening, a mobile wallet is the safer choice.
A rejection is almost never a lost payment. The money returns to your balance and the request closes with a reason attached. Below are the notes that come up most often and the fix for each.
| Why it came back | What to do next |
|---|---|
| Name on the ID does not match the account | Message Live Chat with the correct document and ask for a profile correction, then resend the request. |
| Bonus turnover still open | Finish the remaining 22× play, or wait for the bonus to expire, then withdraw the cash part. |
| Amount below ৳500 | Raise the request to at least ৳500, or leave the balance to build up. |
| Amount above the daily cap | Split it across two days, or move up a VIP tier for a higher ceiling. |
| Photo blurred or cropped | Retake the shot with all four corners visible and no glare, then upload again. |
| Wallet number belongs to someone else | Switch to a bKash, Nagad or Rocket number registered in your own name. |
If the note does not tell you enough, open Live Chat. Support runs 24 hours a day and the agent can read the exact comment left on the request, which is often more detailed than the short line you see in the transaction list.
Nine times out of ten it is a document or a name mismatch, not a system fault. These are the questions that come up in chat most often.
Jump to a group
Before you send a request
While it is pending
When it comes back rejected
A correct name, a verified document and a wallet in your own name turn a six-hour wait into a routine request. Registration takes a few minutes and the verification step is inside the same dashboard.